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AI agency · Healthcare / Finance / Real estate

AI systems, engineered for your industry.

Vya AI is an AI agency. We design, build, and deploy chatbots, voice agents, and automation systems for healthcare providers, financial institutions, and real estate teams — production-grade, compliant, and integrated with the tools you already run.

Typical engagement: 4–8 weeks from scope to production

vya-agent · production● LIVE
> inbound · sms
  "Need to reschedule my Thursday cardiology appt"
  parsing intent............ ✓ reschedule_request
  checking provider slots... ✓ 3 available
  verifying patient (EHR)... ✓ match
< "I can move you to Fri 10:20 AM or Mon 9:00 AM —
   which works better?"
  ─────────────────────────────────
  ✓ resolved in 41s · compliant handoff logged

0%

Avg. ticket deflection

0.0 min

Median voice resolution

0+ hrs

Ops time saved / week / client

0%

Client-owned code & data

Industries

Built for regulated, high-stakes work.

We specialize where generic AI tools fall short — industries with compliance requirements, legacy systems, and real consequences.

Capabilities

What we design, build, and run.

Every engagement ships a working system — integrated, monitored, documented, and owned by you.

AI chatbot systems

Production chat agents grounded in your own data, deployed on web, SMS, and WhatsApp. Clean escalation to humans when it matters.

  • + RAG with cited sources
  • + Multi-channel deployment
  • + Human handoff & audit log

AI voice agents

Natural-sounding agents that answer, qualify, book, and route calls. They replace hold music — not your team.

  • + Inbound & outbound
  • + Calendar + CRM actions
  • + Transcripts & call summaries

Process automation

Document-heavy, repetitive workflows rebuilt as monitored pipelines that run around the clock without dropping edge cases.

  • + Document extraction
  • + Approval workflows
  • + Error monitoring & alerts

Knowledge base & RAG

Scattered docs, wikis, and policies turned into one searchable source of truth your team and your agents can query.

  • + Ingestion pipelines
  • + Vector search
  • + Permission-aware answers

Custom AI development

For when off-the-shelf stops short: bespoke agents, fine-tuned models, and the evaluation harnesses to trust them.

  • + Fine-tuning & evals
  • + Agentic workflows
  • + Model benchmarking

Integration & enablement

We wire AI into the systems you already run, then train your team to own and operate it.

  • + CRM / EHR / ERP connectors
  • + SSO & access control
  • + Team training & runbooks

How engagements run

From first call to production — in the open.

  1. Step 01 / 06

    Discovery & assessment

    We audit your workflows, data, and systems to find the highest-ROI automation candidates. If AI isn't the right fit, we say so in week one.

    Deliverable: scoped proposal + ROI model
  2. Step 02 / 06

    Solution design

    Architecture, model selection, integration map, and compliance requirements — agreed before a line of code is written.

    Deliverable: technical spec + project plan
  3. Step 03 / 06

    Build & training

    We develop the system, ingest your knowledge, and evaluate against real scenarios from your operation — not demo data.

    Deliverable: working system in staging
  4. Step 04 / 06

    Integration

    Wired into your CRM, EHR, telephony, and internal tools, with access control and escalation paths in place.

    Deliverable: end-to-end staging flow
  5. Step 05 / 06

    Deployment

    Phased rollout with live monitoring and hands-on training for your team.

    Deliverable: production launch + runbook
  6. Step 06 / 06

    Optimization & support

    We watch the metrics, tune behavior, and expand scope as results compound.

    Deliverable: monthly performance reviews

Why Vya

A partner, not a vendor.

  • Senior builders on every engagement.

    No handoff to juniors after the first call — the people who scope your system build it.

  • ROI modeled before we build.

    We kill projects that won't pay back, including our own.

  • Compliance-first architecture.

    HIPAA-aligned patterns, audit trails, and least-privilege access designed in from day one.

  • You own everything.

    Code, prompts, infrastructure, and data stay yours — no lock-in, no per-seat licensing.

  • Transparent weekly reporting.

    Progress, blockers, and metrics in plain language, every week.

  • Support past the launch.

    Stabilization, monitoring, and optimization are part of the engagement — not an upsell.

FAQ

Asked on almost every first call.

Let's scope your first AI system.

A 30-minute discovery call. No pitch deck, no pressure — we'll map your highest-ROI automation candidates and tell you honestly if AI isn't the right fit yet.

Response within 1 business day